Refund policy

BELTON HEALTH – 90-DAY CONFIDENCE GUARANTEE

At Belton Health, your safety and confidence are our only priorities. We stand behind our engineering, which is why we offer one of the most generous home trials in the industry.

90-DAY RISK-FREE HOME TRIAL
We want you to feel the difference in your own home for three full months (90 days). If you don't feel safer, more comfortable, and more independent from the very first shower, we will provide a full refund with no questions asked.

HOW TO INITIATE A RETURN

Contact Us: Email contact@beltonhealth.com or call +34 644 38 69 71 within 90 days of delivery with your order number.

Authorization: Our team will provide a Return Merchandise Authorization (RMA) and specific packaging instructions for our international processing center.

Condition: To be eligible for a full refund, items must be returned in clean condition and securely packed (preferably in original packaging) to prevent damage during transit.

REFUND PROCESS
Once your return is received and inspected at our facility, your refund will be processed immediately. A credit will automatically be applied to your original method of payment within 5-7 business days.

RETURN SHIPPING
To maintain our "No Questions Asked" 90-day promise, return shipping costs are the responsibility of the customer. We highly recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.

CORPORATE RETURN ADDRESS
Belton Health Returns
Calle Diógenes 37
28232 Las Rozas de Madrid, Madrid
Spain

(Note: Depending on your location, we may provide an alternate local facility address during the RMA process to expedite your return).